Terms of service

By using our website and placing an order with Pasiyaa, you agree to the following terms and conditions. Please read them carefully.

1. Use of Website

You agree to use this site for lawful purposes only. You must not misuse the website by introducing viruses or harmful material, or attempt to gain unauthorized access to our servers or data.

2. Product Information

We strive to display our products as accurately as possible. However, slight variations in color or texture may occur due to photography or screen differences.

3. Pricing & Payments

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change product pricing at any time without prior notice.

4. Orders & Availability

Once an order is placed, you will receive a confirmation email. In rare cases, if an item is out of stock, we will inform you and issue a refund or offer a replacement.

5. Exchange Policy

We do not offer refunds or returns.
We only accept exchange requests in the following cases:

  • Incorrect size delivered

  • Product defect or damage

  • Wrong item received

📸 Proof must be submitted within 48 hours of delivery.
Exchanges will be processed after review and are subject to product availability.

For exchange requests, contact us:
📧 info@pasiyaa.com

6. Cancellations

If you wish to cancel your order, please contact us within 10 hours of placing the order.
Cancellation requests made within this time frame can be accepted, provided the item has not yet been shipped.

Once an order is shipped, it cannot be cancelled.

7. Intellectual Property

All content, images, logos, and designs on this website are the property of Pasiyaa. Unauthorized use or reproduction is strictly prohibited.

8. Changes to Terms

We may update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the site.